Kevin Waters & Sons tow truck in the original livery, with the KWT name alongside it

Est. 1969

Fifty-plus years.
Two generations.
One family business.

50+ Years
In Business

Kevin Waters & Sons Towing has been serving NSW motorists since 1969. Decades of experience, a modern fleet, and a team that puts you first — every time.

100% Australian Owned & Operated
Family Run — Two Generations
Local Jobs. Local Community.

Years in
Business

100% Australian Owned & Operated
Family Run — Two Generations
Local Jobs, Local Community

One truck. A phone that never stopped ringing.

In 1969, Kevin Waters bought a single tow truck and started answering the calls no one else wanted — the 3am ones. There was no dispatch software, no GPS, no franchise handbook. Just a phone number people learned to trust, because whoever picked it up actually turned up.

Fifty-plus years on, that phone number hasn't changed, and neither has the family answering it. What's changed is everything around it — heavier trucks, busier roads, a second generation now running day-to-day operations — but the job itself is still exactly what Kevin started it as.

These days that means NHVR-accredited operators, a workshop held to OEM standards, and a dispatch desk that never closes — 24 hours a day, 365 days a year, with GPS-tracked ETAs and insurance-approved billing built in. The paperwork's modern. The reason we do it hasn't moved an inch.

Our History

Fifty-plus years on NSW roads.

A family business doesn't measure itself in funding rounds — it measures itself in decades on the road, and the trust that gets earned one job at a time.

1969

Kevin Waters & Sons founded

Trading begins out of Sydney's West — the first truck, the first phone number, the first 3am call-out.

2004

NRMA approved provider

KWT becomes an NRMA-approved towing provider — a partnership that continues today, over 20 years on.

2021

Penrith Panthers partnership

KWT backs the Panthers as a community partner, growing to Platinum tier for the 2026 NRL season.

Today

NHVR-accredited, 24/7/365

A second generation runs the business day to day, with GPS-tracked dispatch and insurance-approved billing.

Then & Now

From one truck to a fleet of 70+.

The trucks have changed, the livery has changed, and the phone number picked up an extra 9. Everything else about the way we work has stayed exactly where Kevin left it.

Kevin Waters with his young son beside the original red salvage wrecker

KWT heavy recovery wrecker in service today

The heavy wreckerA hand-lettered red cab answering 671-5719 — now a purpose-built heavy recovery unit.

An early Kevin Waters tow ute in its custom livery

The support uteChrome, flake and a light bar — same job, now GPS-tracked and NHVR-accredited.

The early Kevin Waters fleet parked in a paddock

The yardA handful of utes in a paddock in the seventies — 70-plus vehicles across NSW today.

How We Work

Three rules. No exceptions.

Every driver, dispatcher and mechanic at KWT works to the same three rules Kevin Waters set in 1969 — they're still the whole job description.

KWT prime mover hauling an oversize Grainchaser bin on a low loader down a country road

Get to the driver fast.

Average 30-minute metro response, 24 hours a day. When you’re stuck on the side of the road, every minute feels long — we don’t make you wait longer than you have to.

KWT cabover Kenworth with a truck loaded and secured on the deck behind

Treat the vehicle with respect.

Whether it’s a hatchback or a 40-tonne prime mover, it gets loaded, secured and delivered the way we’d want our own vehicle handled — no shortcuts, no damage, no excuses.

Two KWT operators talking through a job on the roadside, framed by the wrecker boom

Never overpromise.

If we say 30 minutes, we mean 30 minutes. If a job’s going to take longer, you hear that from us straight away — not after you’ve been waiting and wondering.

Proof, Not Promises

Recent jobs our crew has completed.

Real call-outs, real trucks, real KWT drivers — a look at the kind of work that happens on any given night across Sydney, the Central Coast, Newcastle and the South Coast.

KWT crew recovering a heavily damaged truck after an accident — **Accident Recovery**Greater Sydney

KWT heavy wrecker towing a semi-trailer — **Semi-Trailer Recovery**Greater Sydney

KWT heavy wreckers uprighting a tanker on a regional highway — **Tanker Recovery**Regional NSW

A line of KWT tow trucks staged under lights at night — **Multi-Truck Night Deployment**Sydney Metro

KWT low loader carrying heavy machinery — **Machinery Transport**NSW Wide

KWT wrecker lit up on a night call-out — **Night Breakdown Call-Out**Sydney Metro

KWT fleet lined up ready to roll — **Fleet Convoy**Sydney Metro

KWT flatbed towing a car through the city

KWT signage behind the posts at a Penrith Panthers home game

The KWT crew serving food at a community event

Proudly Local

Australian owned. Local jobs.
Local community.

Every driver on our trucks, every voice on our dispatch line, and every mechanic in our workshop lives in the communities we serve. When you call KWT, you're not routed through a call centre offshore or a franchise head office interstate — you're talking to a Sydney family business that's kept those jobs local for over 50 years.

That same community-first mindset is why KWT backs the Penrith Panthers as a Platinum Partner — not as a marketing exercise, but because investing in Western Sydney is exactly the kind of thing a local family business is supposed to do.

See the Panthers partnership

Accredited By

Accredited, licensed, and trusted.

Fifty-plus years on the road means nothing without the credentials to back it up. Here's who holds us to account.

NRMA Approved Provider

Approved towing provider since 2004 — 22 years of continuous NRMA accreditation.

Roads & Maritime NSW

RMS licensed recovery operator — fully licensed for accident and breakdown towing across NSW.

NHVR National Accreditation

Nationally accredited under the National Heavy Vehicle Regulator for heavy vehicle operations.

Careers at KWT

Want to be part of the KWT story?

We're an Australian family business first — every driver, dispatcher and mechanic on our team keeps local jobs local. If you want real experience with a crew that's been doing this for 50+ years, we want to hear from you.

01 Family-Owned, 50+ Years Strong Not a franchise, not a call centre — a Sydney family business with a real history.
02 Real Training, Real Standards Toolbox talks, workshop training and mentoring from operators who've done the job for decades.
03 Local Jobs, Long-Term Careers Crews that stay local and grow with the business, not rotate through it.

"We built this company on the phone at 3am. When the moment matters, KWT moves." — Kevin Waters III, Managing Director

View Careers

Family OwnedAustralian family business first

50+ Years StrongBuilt on trust, experience & reliability

Local Jobs, Local CrewsProudly supporting local communities

Grow Your CareerReal opportunities to grow with us

Always MovingWhen the moment matters, KWT moves

KWT crew member on site during a heavy recovery job — On site — KWT heavy recovery crew

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